*This is an evolving post! This is me sharing and visualizing my #ed113 project ideas…Have a look as the project evolves.
Meet Poppy!
Empathy: Is the ability to understand the feelings of another
My empathy map illustrates the “say-do-think-feel” of my personas, providing insight into their cognitive experience and their behavior and emotional needs. James M. Patell of the D.School says of empathy in user centered design: “We must fill in two blanks: Our users need a better way to ___ BECAUSE ___. The because portion is a big deal”*
Poppy says
“I like to fiddle with things; keep my hands busy“
Poppy does
Fidgets and investigates. Very tactile.
Poppy is very expressive; she emotes vibrantly”
Poppy thinks
Monkey mind: lots of passionate thoughts
Poppy feels
I feel overwhelmed, easily, causing more fidgeting
Flooded with ideas, thoughts
Reads & References
- Dave Gray, Gamestorming: A Playbook for Innovators, Rulebreakers, and Changemakers
- Grant Wiggins and Jay McTighe, Understanding By Design
- d.Stanford, Empathy Map
- Innovation Games, Empathy Map
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Damian Farnsworth, Empathy Maps: A Complete Guide to Crawling Inside Your Customer’s Head
- James M. Patell, Stanford’s unique approach to teaching problem solving
I drew Poppy on paper, with water color pencil and inky pens. Feb 2016.
XO,
H
Hannahloulou 